|Alpine Chimney Sweep LLC Policies
|Residential Customers: Payment is due upon completion
of services unless other arrangements are made.
All appointments are considered as an "inspection,
possible sweep." Meaning that if after inspection your
fireplace and chimney are deemed already clean or
unserviceable, you will only be charged our current
inspection rate. If your fireplace needs to / can be cleaned,
we will complete the service at that time and you will be
charged our current rate for your type and number of
Appointments must be cancelled 24 hours prior; failure to
cancel apppoitments without notice will be charged $80.
Reminder calls are provided as a courtesy if requested, but
it is your responsibility to cancel the appointment within
the requested time frame to avoid being charged.
Properties within 2 miles of each other can qualify for the
$20 neighbor discount if scheduled at the same time and
for the same day.
Duplexes are charged as separate residences, but can
qualify the $20 neighbor discount.
Commercial Customers (Property Managers / Real Estate
Professionals with multiple properties): With prior
arrangments, payment is due within 3 business days of the
invoice date. After 3 business days 20% of the invoice total
will be charged.
We accept cash, checks, Visa, Mastercard, Discover,
American Express and PayPal
We reserve the right to refuse service to anyone.
|We cannot be held responsible
for broken or damaged baffle
boards or bricks. Please visit
information on maintaining
your stove and fireplace.