Q: Why do I need to clean my chimney? A: Creosote is a highly flammable substance that builds up in your chimney and fireplace as a result of burning wood. Creosote can ignite with just one ember spark which can cause a chimney and/or house fire.The National Fire Protection Association recomends that you have your fireplace cleaned and inspected annually.
Q: What does the chimney sweep do? A: The chimney sweep will first tarp off the area surrounding your stove or fireplace. Then an industrial soot vacuum will be inserted into the firebox and turned on while the sweep is on the roof using the rods and brushes to clean your flue. The sweep will then completely clean out the firebox and the hearth with the vacuum still running. After the sweep is finished cleaning he will inform you of any issues and/or make recommendations for repairs.
Q: How long does a chimney sweep take? A: Traditional masonry fireplaces take about 90 minutes, while inserts and woodburning stoves can take 2- 4 hours.
Q: Does the chimney sweep need to come inside the house? A: Yes. We also need access to a working electrical outlet.
Q: Does the chimney sweep need to get on the roof? A: Yes, although in rare cases a chimney can be swept from the bottom.
Q: Is it messy or noisy? The August West Soot Sweeper II will take care of any mess, but it is noisy.
Q: Does Alpine Chimney Sweep do repairs or installations? A: We can do minor repairs, such as tuckpointing or installing or fixing chimney caps, but for any major repairs to the structure of your chimney, for example, we will refer you to one of our trusted associates.
Q: I don't know what kind of stove or fireplace I have. How can I tell? A: We service four types of wood burning fireplaces:
Traditional brick/masonry fireplaces
Wood burning inserts
Freestanding wood burning stoves
Zero clearance fireplaces
Q: Do you service gas fireplaces or log sets? A: No, we currently only service wood burning stoves and fireplaces. We can however inspect your gas fireplace (if we are already servicing your wood burning stove or fireplace) and make recommendations if service is needed.
Q: Are you certified? A: No, certification is not required for chimney sweeps at the state or federal level. We have over twenty-five years experience in the heating industry and consistently stay abreast of local and state codes and procedures. Not paying a third party for certification also allows us to keep our rates reasonable.